Refund Policy
Last updated: May 2026
30-day money-back guarantee
We want you to be happy with Smileinator. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.
How to request a refund
Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for all our orders.
- • Visit paddle.net and look up your order using the email you used at checkout
- • Or contact us via the contact page and we'll help you
Once approved, refunds are issued to the original payment method. Processing times depend on your bank or card issuer.
Subscriptions
You can cancel a subscription at any time and keep access until the end of the current billing period. Refunds for partial billing periods after the 30-day window are at our discretion.